Contact Us

 

BEFORE Placing Your Order
If you have any general questions regarding Breast Actives or if you want any clarifications about the statements or offers on this website, please send an email to:
support@breast-actives.net

AFTER You Have Placed an Order
For any of the following requirements, please contact Customer Care:

  • Review Your Order
  • Check Order Tracking Status
  • Delivery Inquiries
  • Request a Refund
  • Cancel Auto Shipments
  • Update Address / Credit Card
  • Update Orders
  • Billing Inquires
  • Any other specific questions/complaints

Customer Care Contact – click here

 

24 comments for “Contact Us

  1. May 11, 2013 at 8:23 pm

    Dear Breast Actives representative,

    After reading your product reviews online, I am interested in getting the product. However, when I searched for any distributors in Indonesia, there is none. I wonder if I can purchase it from Indonesia and what is the payment method? It will be much easier for me to get the product by contacting the your official distributor here in Jakarta.

    Thank you for information and I am looking forward to hear your response.

    -Mena-

    • admin
      May 12, 2013 at 11:59 am

      Dear Mena,

      Thank you for your interest in Breast Actives.

      I regret to inform you that this product is not available in Indonesia. To get the product, your only option would be to ask a friend or contact in Singapore or Malaysia to order it on your behalf and then send it to you. If you do have a suitable contact, you can ask him/her to visit the home page of this website, click the “Order” link at the bottom of the page, on the next page that opens enter address and credit/debit card details.

      If you need further clarification, please email support@breast-actives.net

    • Jade Aspden
      June 12, 2017 at 6:19 pm

      Hi,

      I ordered these a few months ago and have been charged for them but they have not arrived. I would like a full refund. Please contact me back asap.

      • Michelle Rodrigues
        June 13, 2017 at 12:49 pm

        As advised in our Contact page, please contact Customer Care in this regard.

  2. Dyan Elaine Ganzon
    June 10, 2014 at 8:03 am

    Hi,

    I have placed an order just recently but there was an Order Processing Error after the billing, I have sent an email on the email address shown above, but I received a Mailer Daemon.

    Kindly check through it.

    Regards

    • Michelle Rodrigues
      June 13, 2014 at 12:59 pm

      Please call Customer Service at

      US and International Customer Service + 1 (818) 303-9260
      Office Hours: Mon. Thru Fri. 6:30am – 5:00pm PST (-8 GMT)

      United Kingdom Customer Service (020) 3006 2872
      UK Local Time: Mon. Thru Fri. 2:30pm – 1:00am

      Australia Customer Service : 1-800-058-524
      Sydney Local Time: Mon. Thru Fri. 1:30am – 12:00pm

      Brasil – Serviço de Atendimento ao Cliente: (21) 3956-0567
      Horario de Funcionamento: Seg a Sex 11:30 – 20:00 horario sudeste.

      Deutscher Kundenservice: +49 3222 1090680
      Montag bis Freitag: 6:30 bis 17:00 PST

  3. Nithya
    August 16, 2014 at 6:59 pm

    I wish to cancel the order that I just placed on 16-Aug-2014 around 11 :pm IST ,Im trying to reach you and none of your phone numbers are working , I’m from india I definitely cant wait till I receive and arrange for the return, and your email.ID is also fake one support@breast-actives.net I get undelivered status.
    My order number is 14602715
    Please arrange to cancel and refund the amount.

    Please advice

    • Michelle Rodrigues
      August 18, 2014 at 7:31 am

      Please refer to the official Breast Actives website at http://www.breastactives.com, click the “Terms and Conditions” link at the bottom of the page and Item #6 of the Terms.

      • Michelle Rodrigues
        August 18, 2014 at 12:53 pm

        Nithya, I do not find any record of your order placed through this website (www.breast-actives.net). Where did you place your order?

        • January 28, 2016 at 9:57 pm

          Good evening I have already bought a bottle breast active + 1 another free almost a week ago but now I have to damage received anything on my email box or a confirmation of payment or a message from the number of my mail I really disappointed 🙁
          please could you help me to have information about my order i want to have the number of my ordor

  4. kimberly
    February 24, 2015 at 3:42 am

    I bought breast actives Thursday and I got a confirmation call on Friday but I haven’t received my tracking email and I paid for rush order. Should I be worried about my order? (I’m really apprehensive about buying stuff online)

  5. Michelle Rodrigues
    February 24, 2015 at 6:45 am

    Hi Kimberly,
    You do not need to worry about your Breast Actives order. Hundreds of online orders for this product are processed successfully every day. If you do not receive the tracking info by the end of Wednesday, please contact Customer Care – click the “Click Here” link above and then click “Order Status” and follow the onscreen directions. I’m sure you won’t have to wait long.

  6. samiksha
    October 21, 2015 at 5:33 pm

    Hi

    I am from India, I have ordered for breast actives four weeks back but haven’t receive product yet. After payment were done by CC I didn’t received confirm order number but received one email from breast actives stating that soon product will dispatch to you.

    Please let me know whom I need to contact for further.

    Samiksha.

    • Michelle Rodrigues
      October 22, 2015 at 7:01 am

      Through which website did you go to reach the order page? As far as I can see, it was not through this website (www.breast-actives.net)

  7. Lillian
    February 2, 2016 at 6:46 pm

    I wish to cancel ALL future orders of your product. My Order No. is 7798019 please do NOT bill me any more. Thank you,
    L. Anderson – Rockville, MD

    • Michelle Rodrigues
      February 3, 2016 at 7:54 am

      Your order was not placed through this website. You should contact the site where you placed your order.

  8. March 25, 2016 at 9:34 pm

    I ordered a “free” trial offer of breast actives and had to pay 4.95 for shipping. Is this legit and will my cc be charged for anything besides my one time fee of 4.95? I cant find anywhere online about the free trial after I submitted my order. Order # 17247285

    • Michelle Rodrigues
      March 26, 2016 at 3:00 pm

      You obviously did not order this “free trial offer” from this website (www.breast-actives.net) since no such offer is mentioned anywhere on this site and, in fact, no such offer exists. I can only suggest you contact the site from where you placed your order and ask them about it.

  9. August 31, 2017 at 4:28 am

    I got this web page from my buddy who told me concerning this website and at the moment this time I am visiting this site and reading very informative posts at this
    time.

    • Michelle Rodrigues
      September 1, 2017 at 6:47 am

      You’re welcome. Enjoy your visit!

  10. Rose Shane Cubian
    October 4, 2017 at 10:24 am

    Im Shane from Cebu Philippines, I would like to follow up my order. I ordered it last September 4 with order confirmation # of 19453668 but on September 6 they send me another order confirmation number 19456604.. Til now I haven’t receive any email coming from your on whats my order status. Is this a scam?

    • Michelle Rodrigues
      October 5, 2017 at 1:07 pm

      Hi Shane! I’m sorry to know that you are having problems with your Breast Actives shipment. Please contact Customer Care and explain your complaint. Contact details are given above. Thanks.

  11. C
    October 7, 2017 at 8:13 am

    I have several problems of ordering your products. Can you please solve these ordering problems.

    (1) I ordered 3 breast Actives a few minutes ago with rush order. So, total order cost was $132.86 according to your order confirmation email. But it charged $192.96. It means over charged my bills. Could you please solve for me.Ordered On: 10/07/2017 02:10am. Order Number: 19494763

    (2) I could not claim for Discount RSVP eGift Card MemberShip card. The given Login Page to redeem your eGift card: http://www.discountrsvp.com/ . There is only US address at “sign up page” and I can not log in to gift card as I live in New Zealand.

    (3) I had not intention to order Revitol Eye Cream and I ordered it as a mistake. So, can I cancel my order for it. I ordered On: 10/07/2017 02:32am. Order Number: 19494779

    • Michelle Rodrigues
      October 7, 2017 at 1:56 pm

      These orders were not placed through this website. There is no gift card offer on this site. You should contact the website from where you placed your order.

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